Last Updated: [Insert Date]

Welcome to Fly Gear Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website at flyfishingprogear.com and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms in full.

1. Our Commitment to Anglers

At Fly Gear Shop, we approach every transaction with the same precision we apply to selecting premium hooks and fly tying materials. These terms reflect our dedication to quality, transparency, and the high standards expected by serious anglers.

2. User Responsibilities

2.1 Account Accuracy

When creating an account or placing an order, you agree to provide accurate, current, and complete information. Maintaining updated information ensures proper order processing and delivery.

2.2 Legal Compliance

You agree to comply with all applicable laws and regulations regarding your use of our website and purchase of our products. International customers are responsible for understanding and complying with their local import regulations.

2.3 Prohibited Conduct

You may not:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our website
  • Misrepresent your identity or order information

3. Products & Services

3.1 Product Descriptions

We take pride in offering “Guide-Approved” fly fishing gear including:

  • Premium hooks (AHREX, ALEC JACKSON, Daiichi, etc.)
  • Specialized fly tying materials (feathers, dubbing, etc.)
  • High-performance rods, lines, and accessories
  • Fly fishing kits and educational materials

While we strive for accuracy in product descriptions and images, slight variations may occur. Please contact us if you have specific questions about a product.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Non-Returnable Items

The following cannot be returned or exchanged:

  • DVDs & Digital Content (once opened or accessed)
  • Custom or Special Order Items (including personalized fly tying furniture)
  • Used or Damaged Products (unless received in such condition)

4. Orders & Payments

4.1 Order Process

Your order represents an offer to purchase which we accept by processing payment and preparing for shipment. We reserve the right to refuse any order.

4.2 Pricing

All prices are in USD. While we strive for accuracy, pricing errors may occur. We reserve the right to cancel orders containing pricing errors.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. For security, we do not store full payment details on our servers.

4.4 Sales Tax

Applicable sales tax will be added to orders shipped to California addresses.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days from our San Diego headquarters (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: via DHL/FedEx ($12.95 USD flat rate, 10-15 business days after shipment)
  • Free Shipping: via EMS for orders over $50 USD (15-25 business days after shipment)

5.3 International Orders

We ship worldwide except to certain Asian regions and remote areas. International customers are responsible for:

  • Any customs duties, taxes, or fees
  • Compliance with local import regulations
  • Providing accurate delivery information

6. Returns & Exchanges

6.1 Return Policy

We offer a 15-day return window from date of delivery. To qualify:

  • Items must be in original, unused condition with all tags and packaging
  • Returns require prior authorization (email [email protected])
  • Original shipping costs are non-refundable unless the return results from our error

6.2 Return Process

  1. Request authorization within 15 days of delivery
  2. Receive return instructions within 2 business days
  3. Package items securely (use original packaging for rods)
  4. Ship to our San Diego headquarters at your expense

6.3 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect the return. Please allow 5-10 business days for the refund to appear in your account.

6.4 Damaged or Incorrect Items

Contact us immediately at [email protected] with photos of the issue. We’ll arrange for expedited replacement following our “Guide-Approved Packing Protocol.”

7. Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is our property or used with permission and protected by intellectual property laws. You may not use our content without express written permission.

8. Limitation of Liability

Fly Gear Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays in delivery beyond our reasonable control (weather, customs delays, etc.)
  • Improper use or maintenance of our products

Our total liability for any claim related to these terms or your use of our website shall not exceed the amount you paid for the product in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

10. Changes to Terms

We reserve the right to modify these terms at any time. The current version will always be posted on our website. Continued use after changes constitutes acceptance of the modified terms.

11. Governing Law

These terms shall be governed by the laws of California, USA. Any disputes shall be resolved in the courts of San Diego County.

12. Contact Us

For questions about these terms or any order:

Fly Gear Shop
687 Pike Street
San Diego, CA 92123
United States
Email: [email protected]

Thank you for choosing Fly Gear Shop. We handle your orders with the same attention to detail we apply to selecting premium hooks and fly tying materials – ensuring every interaction meets the high standards anglers expect.